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 The AI AGENCY

Your IT Consultancy Partner

Your IT Consultancy PartnerYour IT Consultancy Partner

TECHNICAL SUPPORT SERVICES

Reliable IT Support for Growing Businesses

Your business runs on technology - keeping it secure, up to date, and functioning smoothly is critical. But not every company has an in-house IT team to manage technical challenges. That’s where we come in.


We provide comprehensive tech support services tailored for small and medium-sized businesses that need expert IT solutions without the overhead of a full-scale department. Whether it’s troubleshooting issues, securing your email systems, maintaining business-critical hardware, or assisting with larger technical projects, we ensure your business stays connected, protected, and running efficiently.


From day-to-day support to strategic IT planning, we’re your trusted partner in navigating the complexities of business technology.

Technical Support Services

Application Support

Email and Video Call Support

Email and Video Call Support

Your business relies on essential software, and when something goes wrong, productivity can grind to a halt. Our application support ensures your key business tools - from CRMs to productivity applications - are properly configured, updated, and functioning smoothly. Whether it’s troubleshooting errors, optimising performance, or guiding your team through best practices, we provide expert assistance to keep your workflow uninterrupted

Email and Video Call Support

Email and Video Call Support

Email and Video Call Support

Reliable communication is the backbone of any successful business. We help you maintain seamless email and video conferencing functionality by providing setup, troubleshooting, and security measures for your email systems and conferencing platforms. Whether you're facing connectivity issues, security threats, or configuration challenges, we ensure your communication channels are secure, efficient, and always available

IT Infrastructure Support

Email and Video Call Support

IT Infrastructure Support

A strong IT foundation is key to business success. We provide full-scale infrastructure support, helping you manage networks, servers, cloud environments, and data storage solutions. Whether you need maintenance, upgrades, or troubleshooting, we work to optimise your IT environment for reliability, security, and scalability, so your business can grow without technical roadblocks.

Device Support

Project Consultancy Service

IT Infrastructure Support

From computers and printers to mobile devices and office hardware, every piece of technology in your business needs proper configuration and upkeep. We handle setup, maintenance, troubleshooting, and performance optimisation to ensure your devices function seamlessly. Whether it’s resolving connectivity issues or rolling out new equipment, we keep your business running efficiently

Project Consultancy Service

Project Consultancy Service

Project Consultancy Service

Planning a new IT rollout, office setup, or system migration? Our project consultancy service helps you make informed decisions and execute technical projects with confidence. Whether you're upgrading your infrastructure, transitioning to new software, or expanding your IT capabilities, we provide strategic guidance and hands-on support to ensure success.

Cybersecurity and Risk

Project Consultancy Service

Project Consultancy Service

Cyber threats are constantly evolving, and protecting your business data is non-negotiable. We provide essential cybersecurity support, including software updates, threat monitoring, and best practices for risk mitigation. With proactive security measures and compliance guidance, we help safeguard your systems against cyberattacks and data breaches, giving you peace of mind.

Flexible Payment Options to Suit Your Business Needs

We understand that every business has different IT support requirements, which is why we offer two straightforward payment options:


  • Hourly Rates – Ideal for businesses that need occasional IT support or one-off troubleshooting. Pay only for the time you need, with no long-term commitment.


  • Monthly Retainer – A cost-effective solution for ongoing support. This option provides a set number of hours per month, ensuring your business has reliable, prioritised assistance whenever needed.


Whether you require ad-hoc technical help or a dedicated IT partner, our flexible pricing ensures you get the right level of support without unnecessary costs.

Contact us to find out more

Get In Touch

The AI Agency Ltd - London UK 2025 - CRN: 14661748

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